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As inflation continues to soar and the increasing cost of living hits households across the UK, businesses must openly address this situation with their teams if they want to retain top talent.

As the world’s labour market continues to shift, the companies that retain key talent and invest in their teams will also be the ones that invest time, money and effort into new employee onboarding.

Nowadays, most initial interviews are conducted via video calls and ‘old fashioned’ telephone interviews are seldom incorporated into the interview process. While potentially controversial, I’m about to argue that a simple telephone conversation could prevent you from making a bad hire. Here is why.