BLOG

High‑pressure tournaments expose what teams are made of. The World Cup compresses months of preparation into moments: a single miscommunication, a missed cue, or a confident call can change everything. For Ops leaders, the parallels are direct, your team must perform reliably under pressure, recover fast from setbacks, and make decisions with imperfect information. England’s World Cup campaign this year offers a useful foil: moments of cohesion win matches and moments of co